Sometimes the loss of a staff member is unavoidable. In other situations, it could have been prevented, and sometimes an employer is forced to remove an employee. In this section you will find information on:- Staff retention and loss – an introduction How to encourage staff to stay with your organisation and what to do when they leave. Voluntary termination Steps to take when a member of staff resigns. Involuntary termination Dealing with poor conduct and performance, dismissal and redundancy. Exit interviews An exit interview is an opportunity to develop continuous improvement, improve employee job satisfaction and become an employer of choice.