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Croydon BME Forum wins top UK Award

South London charity Croydon BME Forum (CBMEF) has won a major award for its work to tackle health inequalities and improve the physical and mental health of ethnic minority communities in Croydon.

Following a rigorous selection and assessment process, CBMEF was chosen from more than 400 charities across the UK as one of the 10 winners of the 2023 GSK IMPACT Awards which are delivered in partnership with leading health and care charity The King’s Fund. Now in their 26th year, the awards are a mark of excellence in the charity sector, designed to recognise the outstanding work of small and medium sized charities working to improve people’s health and wellbeing in the UK.

This year winners will receive £40,000 in unrestricted funding as well as expert support and leadership development provided by The King’s Fund. 

The Award judges were particularly struck by the key role CBMEF has played over the past three years in developing services to address racial inequalities in access and experience of mental health care. This includes setting up mental health and wellbeing ‘hubs’ in a shopping centre in response to local people saying they had ‘nowhere to go’ when they had mental health and wellbeing needs.

The award win comes at a time when many local charities find themselves working in a uniquely challenging environment.

The long-term consequences of COVID and the current cost of living crisis are having a significant impact on the health and wellbeing of many local communities, public services are under additional pressure, and charity finances have been hit hard. Despite this, through strong partnerships with local NHS services and commissioners, CBMEF has continued to innovate and rapidly expand its core services to play an even greater role in supporting its community.

Working with the local commissioner of health and care services – South West London Integrated Care Board (SWL ICB) – and the South London and the Maudsley Mental Health Trust the charity responded to local people saying there was a lack of accessible services.

In January 2022, CBMEF set up the Croydon Health and Wellbeing Space (CHWS) in The Whitgift shopping centre in the centre of Croydon in partnership with Mind In Croydon. Intended to reduce the stigma that may prevent people from seeking mental health support, and designed to not look like an NHS facility, this mental health hub offers psychological support to prevent deterioration in people’s mental health and alleviate crises.

In the first year since opening, the CHWS received 475 self-referrals and 300 referrals from health care providers including GPs, with feedback showing 100% of those felt the advice they received was helpful and that they had improved their health.

Two further Croydon hub spaces are planned to open in 2024 and 2025 and CBMEF runs a Wellness Centre in the same shopping centre, offering a range of drop in health, wellbeing, and advocacy services to keep local people well. These include everything from employment advice and fuel poverty support to physical health checks or chess and afternoon tea sessions to tackle loneliness.

The charity also works in partnership with Mind In Croydon, offering mental health support across 58 GP surgeries, and used its main office as a COVID vaccination Centre to increase take up of vaccines, which were lower in its community.

Its partnerships and reach impressed the Award judges, including working with Croydon’s Asian Resource Centre to provide education and support for managing long term conditions such as Type 2 diabetes, high blood pressure and respiratory disease, which are more prevalent in BME communities.

It also leads a national partnership delivering online sessions with Black GPs and Senior Consultants on issues such as diabetes, obesity, and high blood pressure.

Lisa Weaks, Senior Associate at The King’s Fund, said: “Croydon BME Forum demonstrates a strong commitment to improving the mental and physical health of ethnic minority communities in Croydon, working to improve access to services, challenge stigma and reduce stark health inequalities.

The judges were particularly impressed with CBMEF’s determination to find innovative ways to target services in the heart of the community, for example by opening a mental health and wellbeing hub in a local shopping centre. We were also impressed by the strength of the charity’s local partnerships and integrated approach to designing support services, which has contributed to their rapid growth over the past two years.” 

The 2023 GSK IMPACT Award recognises Croydon BME’s significant impact on improving the health and wellbeing of the local BME community, its commitment to tackling inequalities in the prevalence of mental and physical ill health in that community.

Developing leaders in the charity sector is a key aim of the GSK IMPACT Awards programme and all winners are invited to build on their success and take part in a tailored leadership development programme run by The King’s Fund. 

To read the full press release Click Here 

Opening Hours

Head Office 

Mon-Fri: 9am – 5pm

Wellness Centre

Mon-Fri: 10am – 5pm 

Health & Wellbeing Space

Mon-Sat: 10am – 4:45pm

Sun: 11am: – 4pm 

Contact Info

Head Office 
56a Mitcham Road
Croydon CR0 3RG

Opposite Kwik Fit and BP Petrol Station Corner of Albion Street

Travel information
Buses: 264 – 1 Min to Head Office
Nearest Train or Tram Stop: West Croydon

TEL: 020 8684 3719 

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