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Privacy Notice

At Croydon BME Forum, we take privacy seriously and are committed to protecting your personal data. We will only use your information to administer your account and provide the services you request.

Who We Are

Our website address: https://cbmeforum.org

What Personal Data We Collect and Why

Forms

When you submit a support question, we collect your first name, last name, and email address to correspond with you. When you subscribe to our newsletter, we collect your name (optional) and email address to send you updates. Your data will be securely stored both in our website’s database and in Mailchimp, the application we use for newsletters and campaigns.

Analytics

We use Google Analytics to monitor site performance and user engagement. This data is collected anonymously via cookies, and data sharing is disabled to comply with regulations. No personally identifiable information (PII) is included.

Newsletters and Campaigns

We use Mailchimp for email newsletters and campaigns. Mailchimp complies with GDPR. We store your email address and optional name in this platform. With your consent, we send updates about our events and other news.

Comments

When visitors leave comments, we collect the data entered in the form, along with the visitor’s IP address and browser user agent string for spam detection. An anonymized string (hash) of your email address may be shared with the Gravatar service to check for a profile image. Learn more about Gravatar’s privacy policy: https://automattic.com/privacy.

Media Uploads

When uploading images, avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from these images.

Cookies

Comments: Saving your details in cookies is optional and lasts for one year.
Login: Temporary cookies determine browser compatibility and persist for session purposes.
Remember Me: Enables a two-week login persistence.
Content Management: Editing or publishing an article sets cookies expiring after a day.
Embedded Content

Third-party content embedded on our site (e.g., videos) may track your interactions as if you visited the third-party site directly.

Data Sharing

Your personal data may be shared with third-party services, including:

WPForms
OceanWP
Elementor
Updraft
Check their privacy policies for more information:

WPForms
OceanWP
Elementor
Data Retention

Comments: Retained indefinitely for moderation purposes.
User Accounts: Personal information in user profiles can be reviewed, edited, or deleted by account holders (except for usernames). Admins can also access and modify user information.
Your Rights

Request an export of your data.
Request data erasure. This excludes data required for administrative, legal, or security purposes.
Security Measures

We implement industry-standard measures to protect your information, including SSL and AES-256 encryption. While no method of online data transmission is completely secure, we comply with PCI-DSS standards and best practices.

Updates to This Privacy Policy

We may update this policy periodically. Changes are effective upon posting. If significant changes are made, we will notify you via this page.

Contact Information

For inquiries, contact us at: [email protected]

Last Updated
January 2025

Opening Hours

Head Office 

Mon-Fri: 9am – 5pm

Wellness Centre

Mon-Fri: 10am – 5pm 

Health & Wellbeing Space

Mon-Sat: 10am – 4:45pm

Contact Info

Head Office 
56a Mitcham Road
Croydon CR0 3RG

Location
Opposite Kwik Fit and BP Petrol Station Corner of Albion Street

Travel information
Buses: 264 – 1 Min to Head Office
Nearest Train or Tram Stop: West Croydon

TEL: 020 8684 3719 

Get In Touch

cbmeforum© {2025}. All Rights Reserved.